SupportHub 2.0 Live — Instant embeddable customer chat

Delight your customers with a blazing-fast support widget

One script tag. Zero CSS conflicts. Real-time WebSocket messaging, canned replies, media attachments, and CSAT ratings built for high-growth SaaS and e-commerce.

No credit card required
2-minute setup
Shadow DOM isolated

Live Preview

Designed to look native on any website

Light & Dark themes, custom brand colors, FAQ prompts, media viewer, and CSAT feedback directly inside Shadow DOM.

Instant WebSocket Sync

Sub-100ms real-time message delivery between your website visitors and support operators without polling.

Endless Customization

Switch between Circle & Pill shapes, light/dark modes, custom launcher icons, and sound chimes with zero coding.

Automated CSAT 5-Star Ratings

When a ticket is resolved, customers can rate the agent experience with 1-5 stars and leave qualitative comments.

SH
Acme Support
Replies instantly
Agent Alex took this ticket
Hi! Can I embed SupportHub on Shopify?
Yes, absolutely! Just paste the single script snippet into your theme.liquid. Works with all platforms! 🚀

Built for Operators

Everything your team needs to deliver 5-star support

Omnichannel Inbox

Organize incoming conversations by status, priority, and assignees with a modern 3-panel productivity dashboard.

Canned Responses

Save hours of repetitive typing. Insert pre-approved answers using shortcuts like /hello or /order.

Domain Whitelisting

Protect your public API keys. Authorize only specific domains so unauthorized third parties cannot hijack your widget.

Role-Based Access (RBAC)

Dedicated views for Admin, Developers, and Agents. Ensure support agents focus on tickets without accidentally editing site settings.

Customer Session Intel

View visitor device, OS, current page URL, past ticket history, and custom metadata automatically sent via JavaScript API.

Embed in 30 Seconds

Copy one snippet of HTML. Compatible with Next.js, WordPress, Webflow, Shopify, or plain HTML.

Pricing

Simple, transparent pricing for teams of all sizes

Starter

For indie hackers and small websites.

$0/ month
  • 1 Project & 1 Operator
  • 100 Conversations / month
  • Standard Widget Customizer
  • Community Support
Get Started Free
Most Popular

Pro

For growing SaaS companies and stores.

$29/ month
  • 5 Projects & 5 Operators
  • Unlimited Conversations
  • CSAT 5-Star Ratings & Comments
  • Canned Responses & Shortcuts
  • File & Video Lightbox
Start 14-Day Free Trial

Enterprise

For scale-ups needing compliance & SLA.

$99/ month
  • Unlimited Projects & Seats
  • Custom Domain Whitelist & SSO
  • Dedicated Account Manager
  • 99.9% Uptime SLA
Contact Sales

Got Questions?

Frequently Asked Questions

Ready to upgrade your customer support experience?

Join hundreds of SaaS companies providing instant, personal support right on their websites.

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